ExpertDabbler

Here is the story. I ordered a book via Rediff Shopping on 20th Sep, 2009. And I was waiting till today.
And then they have successfully canceled the order after my repeated requests. Not sure when I can get my money back.

They do not have a customer care number published anywhere in the site.

I did some legwork and found this number:

Rediff Customer Service Number: 91-22-24449144
US Office Phone Number: 1-212-929-1727

It is not like I was just waiting sucking my thumb. I’d written to their folks a few times, I tried contacting the vendor.
The vendor (Shoppers stop) is not able to help because he does not have the order number that Rediff gave me.

There has been absolutely no follow-ups from Rediff. All the follow-up actions were from me (naturally). All I have got till date was one pathetic two liner last week. After my caustic remarks and specific instructions to cancel the order and refund the money, they have done the nalla kariyam today.

Of course, I am not alone. Please have a look here
http://www.consumercomplaints.in/complaints/rediff-shopping-c33008.html

Services like flipkart, futurebazaar, infibeam are thousand times better.

Oh yeah, please order something in Rediff shopping. Kevalam!!

This entry was posted on Monday, October 26th, 2009 at 6:40 am and is filed under Uncategorized. You can follow any responses to this entry through the RSS 2.0 feed. You can leave a response, or trackback from your own site.