Karpagambal Mess – a few suggestions
Dear Karpagambal Mess proprietor,
Can you tell me how to prepare Avial with hardly any vegetables in it?
For a second, I thought I was being served Kanji.
I can understand the ever rising costs in these inflationary times. But do you realize that we are not asking Adai Avial as anna dhaanam but for 18 bucks?.
Traditional tiffin, in my parlance means and includes special items which are not available everywhere for e.g The Adais, Kozhukattais, Aappams, Paniyaarams, Aval Uppuma, etc. Idly, Dosas and Pongals are default items and every Rama, Shyama and Bhama gives that. We do not need to come all the way up to ‘traditional’ KM to have those.
Your servers/bearers desperately require a workshop on career realignment.
Our Madurai CM Azhagiri, apparently is looking for some ‘fresh talent’ to ‘expand his operations’. Your servers would fit that requirement to a T, but not for treating customers.
Whoever said that having a dilapidated building with 1940’s tables and a wash basin last repaired when Thiyagaraja Bhagavadhar’s movie appeared on screen are absolute musts for a traditional eatery? When prices can be contemporary, so can be the ambience. Don’t you think??
I do not know about your famous ‘Degree Kaapi’ since your server took a full ten minutes to come back and say,
’Kaapi late aagum’ on a Saturday evening. I had no option but to cancel that order.
What we expect from you is good quality ‘special’ tiffin items in good ambience, good customer service and at decent rates. Please do the needful ASAP. If the present place does not permit you to do those changes, please move out. Nothing wrong with that. Tamilians can come even up to Mount Everest for a good tiffin and a good filter coffee.
In the meanwhile, if you want to eat a decent Adai Avial during evenings, just walk across to a place called Adyar Anandha Bhavan by 5.30 PM. For now, you are much better off there than in your own eatery.
Ippadikku
Disappointed Customer
July 11th, 2007 at 3:34 am
PK, I fully agree. The staff at KM are quite snobbish. I hate that attitude in any profession and esp in a customer oriented / service oriented business like catering. And what they heck? We pay them too. I just can’t accept just attitude. But nevertheless, what I would like to differ from your view is the the retro looks in such outlets. I definitely do love the old fashioned tables, tumblers - but again, no compromise on cleanliness though.
July 11th, 2007 at 9:46 am
aloh…Peter! idho paaru..pa…naina….venumna thunna…illena vudu….Peru mattum dhaan nangoh maathala ….ellam maridchu….inna pureedha.
aviala vida kanji nalladhu odambukku….kettu paru ‘minsterngalai’…!
innavo ….ezhudhiraye.. dubakoor maari.
July 11th, 2007 at 11:32 am
Our Madurai CM Azhagiri, apparently is looking for some ‘fresh talent’ to ‘expand his operations’. Your servers would fit that requirement to a T, but not for treating customers.//
=)) soooper !!!
July 12th, 2007 at 12:33 pm
There is also an A/C room, FYI ;-).
July 13th, 2007 at 8:10 am
Certain places are nice.. certain places suck big time. Enna seyya? Find your best best fit and move buddy… I’d never visit the place abovementioned. Adyar Anandha Bhavan, Raj Bhavan, Gangotri, Apoorva Sangeetha are my picks for a nice evening tiffin, coffee included.
July 13th, 2007 at 9:10 pm
KM would hardly be reading this…better go there again and throw a fit…
July 14th, 2007 at 9:16 pm
“கஷ்ட”மர் !!
July 16th, 2007 at 6:03 am
I had a similar experience.
They took a long time to take the order and serve. Secondly, adai served was “cold”. We were all so hungry that we were left with no option but to eat what was served.
July 17th, 2007 at 6:27 am
Hehehe really nice post!
Ithu enna addition ellam kekuthu for what? Naa maths’la weak unga blog kum therinju pocha? :O
July 17th, 2007 at 12:01 pm
ponnarasi,
danks
revathi,
long time no see:) yep customer service sucks there!
keerthivasan
Besh Besh!:)
July 17th, 2007 at 12:03 pm
ravi,
i dont mind a small time restaurant feel if they price is reasonable. but paying 20+ for a dosa and being asked to put up with that service is appalling!
mess owner,
naina ellaam theriyum naina! ethini pera parthirupom nanga! tension avaadha!
sree,
danks
July 17th, 2007 at 12:06 pm
BNB,
adhu onnu dhaan baaki
chilli,
too often i hear this advice, ‘ if you dont like it, dont go there!’. i know that. i’m only cautioning my readers. Whyshould i not do that?
mukunth,
the owner of KM can ignore this rant at his own cost
There are far too many who feel their Cust. Serv. is pathetic!